Price versus cost.
Like so many companies in the marine industry, the Axxess Marine team is often approached by companies with offers of lower pricing for products, services and hardware. To be honest, we give these offers a good once over. Why wouldn’t we? We want to make sure we have the best deal. Don’t you? Of course you do.
The Axxess Marine approach to considering price, value and true cost is a detailed one- and while we are sure you jump through the same sort of hoops when exploring new offerings, I thought I would share some simple details that help us determine what the real value and savings are (if any) when we look into how we (and therefore our clients) could save money.
Is the price really the PRICE? First and foremost- are there hidden details in the lower priced offer that would inflate the price for our clients in the end? Are all of the fees upfront? Be aware of hidden costs- don’t be afraid to ask the tough questions.
Who are these guys? While we remember that Axxess Marine was once the new kid on the block so to speak, we are also aware that we need the utmost assurance that any company we work with can back up what it’s selling. While it might take longer, we research the hell out of company we deal with. Good reputation- check. DO they know their product? Can they teach us something that makes us better at what we do- every time we talk to them? Double check.
Sure the price is lower, but wait a minute- no real time SUPPORT? Ok, this is a game changer for our team and should be for your team/crew too. A lower price for a product or service on the front end without real time resolution services at the ready- is well, a really quick way to lose money.
No guarantee? No thank you. Hey, we aren’t looking for perfection here, but what we do want is a guarantee that we get a premier product and when there are issues, the company comes to the table. That’s what Axxess Marine does, and that’s what we expect from anyone we want to partner with.
Numbers don’t lie. What is the real cost of solid and accountable service versus a lower priced product that is fraught with issues? Do the math (ya, sorry that was a smart ass remark, but seriously do the math). Calculate the cost of lost service, product issues, and the absence of a front line specialist who will help get things sorted real time, the “lower price” has just cost a small fortune in time, effort and well, guests (owners) aren’t very happy either.
In the end, lower pricing means nothing without value. At Axxess Marine, we may not always have what seems like the lowest price- but once you dive into what the plans cover, we have BY FAR the best value for the money clients spend with us. That, my friend, is a guarantee.
Check out Axxess Marine’s VERSUS series .
Read one of Axxess Marine’s client stories here.