Axxess Marine to the Rescue!
Sometimes heroes come to the rescue wearing grey polo shirts.
Axxess Marine clients will tell you that they can count on our trusted service and issue resolution in real time no matter where they might be in the world. All that being said, Axxess engineers are often called to help vessel’s whose communication services are provided by other companies. And ya, we do that.
Admittedly the Axxess Marine team isn’t racing into any burning buildings, but for a vessel and crew whose communication services are not working mere days or hours before guests arrive, the panic is real.
Just recently our team was hailed down whilst on the dock with clients in Antigua. The problem? A vessel in a slip not far away was trying to deal with a VSAT antenna without signal, and guests arriving in short order. While Axxess Marine did not provide the vessel’s communication services, the desperate crew flagged our engineers down.
What could Axxess Marine possibly do? Well, we went to work to resolve the issue. Our team worked with the ETO to identify the root cause, spent hours with him designing a solution- and then we fixed the problem. Why would we do that? Ummm, because we are pretty passionate about making sure Captains and crew have what they need to be successful- every Captain, every crew.
So this season, or any season, no matter which company you buy your communication services from, if your VSAT or 4GLTE services are down, your SAT TV system isn’t working, or you just need someone to help you figure out how to use your router, the Axxess Marine team has you covered. And while we may not arrive wearing a red cape, rest assured, we will save you from even the most perilous situation.
“No matter how bad things get, something good is out there, just over the horizon.”
“With great powers comes great responsibility”
You can always count on us-
Kym and the Axxess Marine team